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Our Story
Essential Wellness 360 was founded to address a growing gap in modern healthcare: what happens to patients after they leave the exam room, procedure suite, or hospital.
As healthcare delivery has become faster and more fragmented, patients and families are often left navigating follow-up care, instructions, appointments, and next steps on their own. The result is confusion, unnecessary callbacks, missed follow-ups, and avoidable emergency visits.
Essential Wellness 360 was built to solve that problem.
Today, our work is focused on RN-led care continuity, patient navigation, and post-encounter follow-through. We partner with ambulatory surgery centers, outpatient practices, and healthcare organizations to provide structured, short-term support that reinforces clinical instructions, coordinates follow-up care, and helps patients understand when and how to escalate concerns appropriately.
Our services are designed to support—not replace—existing clinical teams, reduce friction for providers, and improve the patient experience during the most vulnerable transitions of care. Our services are limited to patient education, care coordination, and reinforcement of facility-provided instructions. No clinical assessments, treatment decisions, or medical advice are provided.
Essential Wellness 360 operates with a clear scope: education, coordination, and continuity—delivered by experienced registered nurses who understand both the clinical environment and the patient experience.
Our Team
Gigi Wilborn, BSN, RN – Founder | Registered Nurse
Gigi Wilborn is a registered nurse with over 23 years of experience across high-acuity and complex care environments, including ICU, Trauma, Emergency Medicine, Interventional Radiology, Outpatient Surgery Care, and Infusion Therapy. She earned her Bachelor of Science in Nursing from Emory University and has served in diverse roles ranging from flight nursing to nursing leadership in correctional healthcare.
Throughout her career, Gigi repeatedly observed the same systemic issue: patients often leave care encounters with limited understanding of next steps, unclear follow-up plans, and no consistent point of contact once they return home. This gap—not a lack of medical expertise—frequently.
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